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At Govind Collection, we are dedicated to providing a smooth and reliable delivery experience for your t-shirt orders. This Shipping & Delivery Policy outlines how we manage the shipping process, delivery timelines, and other related information.

1. Order Processing Time

Once you place an order with Govind Collection, we work quickly to ensure that your items are packed and dispatched. Please note:

• Order Processing Time: 1-2 business days (Monday to Friday, excluding public holidays)
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Rates & Methods

Shipping rates are calculated at checkout based on your location and the total order value. We offer standard shipping to all locations.

• Standard Shipping: Free for orders above ₹999.
• Shipping Fee: ₹50 for orders below ₹999.

3. Delivery Timeframes

We aim to deliver all orders within 5-7 business days. Delivery times may vary depending on your location and the shipping carrier. Please keep in mind:

• Metro Cities: 5 business days
• Tier 2 & 3 Cities: 5-7 business days
• Remote Areas: May take slightly longer (7-9 business days)

Factors such as weather conditions, public holidays, or carrier delays could impact these delivery estimates.

4. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. You can use the tracking number to monitor your delivery directly through the shipping carrier’s website.

5. Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete shipping address provided by the customer, or if the package is unclaimed, we will contact you to arrange reshipment. Additional shipping fees may apply for redelivery.

6. Shipping Restrictions

While we aim to deliver to as many locations as possible, certain remote or hard-to-reach areas may have limited delivery options. In such cases, we will notify you and offer an alternative solution or refund your order.

7. Lost or Delayed Shipments

If your order has not been delivered within the estimated delivery time, or if you suspect your package is lost, please contact us at [support@govindcollection.com]. We will work with the shipping carrier to resolve the issue and ensure your order reaches you.

Govind Collection is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. However, we are happy to assist you in filing a claim with the carrier if necessary.

8. Order Changes & Cancellations

If you need to make changes to your shipping address or cancel your order, please contact us at [support@govindcollection.com] as soon as possible. Once an order has been processed and shipped, we cannot make any changes or cancel the order.