Terms & Conditions for Govind Collection (India)

Last updated: [Date]

Welcome to Govind Collection! By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully, as they govern your use of our website and the purchase of our products.

1. General Terms

These terms apply to all users of Govind Collection (www.govindcollection.com) in India, including customers, browsers, and merchants. By using our site, you acknowledge that you have read and agreed to these terms. If you do not agree, please discontinue using the site.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You also agree to provide accurate and current information when creating an account or placing an order.

3. Products & Pricing

a. Product Descriptions:
We make every effort to display accurate product descriptions, including colors, sizes, and designs. However, slight variations may occur due to factors like screen settings or fabric dyeing processes.

b. Pricing:
All prices listed on Govind Collection are in Indian Rupees (INR) and inclusive of GST unless stated otherwise. We reserve the right to change prices at any time without notice. Prices do not include shipping fees, which will be calculated at checkout.

4. Order Acceptance & Cancellation

a. Order Acceptance:
Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance of the order. We reserve the right to cancel any order at our discretion for reasons such as stock unavailability, errors in product information, or payment issues.

b. Order Cancellation:
If you wish to cancel your order, please contact us as soon as possible at [support@govindcollection.com]. Cancellations will only be accepted if the order has not yet been processed and shipped. Once shipped, the order cannot be canceled.

5. Shipping & Delivery

Govind Collection offers delivery across India. For details regarding shipping rates, timelines, and tracking, please refer to our Shipping & Delivery Policy.

a. Delivery Timeframe:
We aim to deliver within 5-7 business days. However, delivery may take longer in certain remote areas or during peak seasons.

b. Shipping Errors or Lost Packages:
If there is an issue with delivery, such as a lost package or incorrect address, please contact our customer service team at [support@govindcollection.com], and we will assist in resolving the matter.

6. Returns & Exchanges

We strive to provide high-quality products, but if you are unsatisfied with your purchase, we offer easy returns and exchanges. Please refer to our Returns & Refunds Policy for full details on eligibility, procedures, and timelines.

a. Return Window:
You may return or exchange items within 10 days of receiving the product, provided the product is in its original condition with tags intact.

7. Payment Terms

We accept payments via the following methods:

• Debit/Credit Cards (Visa, MasterCard, etc.)
• UPI
• Net Banking

a. Payment Security:
Govind Collection uses secure payment gateways to ensure the safety of your personal and payment information. We do not store your payment details on our servers.

8. Intellectual Property

All content on Govind Collection’s website, including but not limited to text, images, logos, and designs, is owned by or licensed to Govind Collection. You are not allowed to use, reproduce, or distribute any content without written permission from Govind Collection.

9. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account. Govind Collection will not be liable for any losses resulting from unauthorized access to your account.

10. Limitation of Liability

Govind Collection is not liable for any indirect, incidental, or consequential damages that may arise from the use of our website, products, or services. We are not responsible for any losses due to errors, interruptions, or delays in accessing the website.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be resolved under the jurisdiction of the courts of [Your City], India.

12. Changes to Terms

Govind Collection reserves the right to update or modify these terms at any time without prior notice. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.